Terms of Use

By creating an account, clicking "I Accept," uploading files, requesting a quote, placing an order, or otherwise using the website/platform (the "Platform") or services, you agree to these Terms.

You represent that you are at least 18 years old and have authority to bind the company you represent.

These Terms govern use of the Platform (including quoting, file upload, and order management) and manufacturing services and related work, including prototyping, CNC machining, fabrication, finishing, assembly, and R&D/engineering support (collectively, the "Services").

Each accepted quote, order confirmation, invoice, or similar ordering record is an "Order."

If there is a conflict between these Terms and an Order, the Order controls only for the specific commercial terms explicitly stated (e.g., price, quantity, lead time).

Quotes are based solely on the information you provide and may expire.

Quotes are not binding until accepted through the Platform and payment is received (unless otherwise agreed in writing).

Foundation may withdraw or revise a quote prior to acceptance if errors or omissions are discovered.

You are solely responsible for providing complete, accurate, and unambiguous specifications, including CAD files, drawings, tolerances, materials, finishes, and inspection requirements.

If there is a conflict (e.g., CAD vs. drawing), you must specify which controls. If not specified, Foundation may rely on the most specific or reasonable interpretation, request clarification, or decline the Order.

Foundation does not independently verify, validate, or approve Customer designs for structural integrity, manufacturability, safety, regulatory compliance, or fitness for any particular application unless expressly agreed in writing.

Any feedback, comments, or suggestions regarding manufacturability are advisory only and do not transfer responsibility for design adequacy to Foundation.

You remain solely responsible for design performance and end-use suitability.

Orders are prepaid unless otherwise agreed in writing. Payments are processed via Stripe. You authorize Foundation to charge your selected payment method for Order amounts, applicable taxes, shipping, and approved change-order costs.

Because Services involve custom manufacturing, Orders are generally non-cancellable and non-refundable once production has begun or materials have been allocated.

If cancellation is agreed in writing, you remain responsible for costs incurred.

If you initiate a chargeback, Foundation may suspend your account and ongoing Orders.

Unless otherwise agreed in writing, all shipments are FOB Origin.

Risk of loss transfers to you upon delivery to the carrier.

You are responsible for applicable taxes, duties, customs, and governmental fees unless otherwise stated in the Order.

Foundation is not liable for carrier delays once shipment has been tendered.

Foundation may subcontract finishing and specialized processes (e.g., anodize, plating, heat treat, coating) as reasonably necessary.

Subcontractors will receive only the information necessary to perform their work and will be subject to confidentiality obligations.

Foundation may create tooling, fixtures, or setup processes to fulfill an Order. The cost of such tooling or setup may be reflected in the quote.

Unless otherwise expressly agreed in writing, all tooling, fixtures, and manufacturing aids remain the property of Foundation.

Foundation may reuse general-purpose tooling, fixtures, or processes for other customers, provided Customer confidential information is not disclosed.

"Customer Data" means any files or information you upload or provide, including CAD/STEP files, drawings, specifications, and technical data.

Foundation will treat Customer Data as confidential and will not disclose it except to employees and contractors with a need to know, to subcontractors as necessary under confidentiality obligations, if required by law, or to enforce these Terms or protect rights and security.

Customer Data may be stored and displayed within the Platform to you and Foundation personnel supporting your Orders.

You grant Foundation a limited license to use Customer Data solely to provide the Platform and Services.

Foundation will not publicly share your Customer Data or identify you without written consent.

Foundation may retain Customer Data and Order records indefinitely for business continuity, repeatability, and internal recordkeeping.

Deletion requests may be honored at Foundation's discretion, subject to legal and archival limitations.

Unless expressly stated in writing, Services may include prototype or R&D work where variation is inherent.

Foundation does not represent compliance with specific certification programs (e.g., aerospace, medical, ITAR) unless expressly agreed in writing for a specific Order.

Customer is responsible for determining whether parts are suitable for regulated or mission-critical applications.

You must inspect parts within five (5) calendar days after delivery.

Claims must be submitted in writing within the inspection period with supporting documentation.

Nonconformance means failure to meet agreed specifications in the Order.

If Foundation confirms nonconformance, its obligation is limited, at its option, to rework, remake, or credit/refund of the nonconforming portion.

These remedies are exclusive.

Foundation is not responsible for integration of parts into Customer systems, assemblies, or products.

Foundation is not liable for system-level failures, product recalls, lost business opportunities, or downstream damages arising from Customer's use or integration of parts.

TO THE MAXIMUM EXTENT PERMITTED BY LAW: The Platform and Services are provided "AS IS."

Foundation disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

TO THE MAXIMUM EXTENT PERMITTED BY LAW: Foundation shall not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including lost profits, lost revenue, business interruption, or loss of data.

Foundation's total liability arising from any Order shall not exceed the amount paid by Customer for the specific Order giving rise to the claim.

Nothing in these Terms limits liability where such limitation is prohibited by law.

Customer shall indemnify, defend, and hold harmless Foundation from claims arising from Customer Data, Customer designs/specifications, end-use or integration of parts, breach of these Terms, or violation of law.

Customer agrees not to upload export-controlled technical data unless expressly disclosed and accepted in writing.

Customer is responsible for compliance with all applicable laws related to its use of the Platform and Services.

Foundation shall not be liable for delay or failure to perform due to causes beyond its reasonable control, including supply chain disruptions, material shortages, equipment failure, labor disputes, governmental actions, transportation delays, acts of God, or similar events.

Foundation may suspend or terminate access or Orders for nonpayment, suspected fraud, unlawful activity, or breach.

Any claim arising out of or relating to an Order must be brought within one (1) year after delivery of the applicable parts or the claim is permanently barred.

These Terms are governed by California law.

The parties consent to exclusive jurisdiction in Santa Clara County, California.

THE PARTIES WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY DISPUTE ARISING FROM THESE TERMS OR ANY ORDER.

Assignment: Customer may not assign without consent.

Severability: Invalid provisions do not affect remaining provisions.

Entire Agreement: These Terms and each Order are the complete agreement.

Electronic Communications: Customer consents to electronic records and notices.