Privacy Policy

Who This Applies To

This Privacy Policy applies to customers, prospective customers, and website visitors who interact with Foundation through:

• Our website and customer portal
• File uploads (including CAD/STEP files and drawings)
• Quote requests and orders
• Email, phone, or text communications

Our Services are primarily business-to-business, but this Policy applies to any individual whose information we collect.

Information We Collect

We collect information in the following ways:

A. Information You Provide Directly

When you create an account, request a quote, place an order, or contact us, we may collect:

• Name
• Email address
• Phone number
• Company name
• Job title
• Billing and shipping addresses
• Payment information (processed through Stripe)
• Communications you send to us
• Uploaded technical files (CAD, drawings, specifications)

Payment details are processed by Stripe. We do not store full credit card numbers on our servers.

B. Technical and Usage Information

When you visit our Platform, we may automatically collect:

• IP address
• Browser type
• Device type
• Pages visited
• Date and time of access
• Referral sources

This information helps us improve site performance, security, and usability. We may use third-party analytics tools, including PostHog, to better understand how users interact with our Platform. These tools may collect information such as page visits, feature usage, session activity, device type, browser type, IP address, and related usage data.

We use this information to improve functionality, monitor performance, enhance security, and refine our Services. Analytics providers process this information on our behalf and are not permitted to use it for their own independent purposes.

C. Cookies

We use cookies and similar technologies to:

• Maintain session login status
• Improve website functionality
• Analyze website usage

You can control cookies through your browser settings. Disabling cookies may limit functionality.

Customer Data (Uploaded Files and Technical Information)

When you upload CAD files, drawings, or technical specifications ("Customer Data"):

• We treat this information as confidential.
• It is only accessible to authorized Foundation personnel and approved subcontractors performing services on your Order.
• We do not publish or share your designs publicly without your written permission.

Customer Data may be retained indefinitely for business continuity, repeatability of manufacturing, internal recordkeeping, and legal compliance.

How We Use Information

We use collected information to:

• Create and manage user accounts
• Provide quotes and fulfill Orders
• Process payments
• Communicate about Orders and Services
• Improve our Platform and Services
• Maintain security and prevent fraud
• Comply with legal obligations

We may use anonymized or aggregated information for analytics and operational improvement. This information cannot be used to identify you.

How We Share Information

We do not sell personal information.

We may share information with:

A. Service Providers

Third parties that help us operate our business, such as payment processors (Stripe), cloud hosting providers, analytics providers, and IT/security vendors. These providers are permitted to use information only to provide services to us.

B. Subcontractors

If we subcontract finishing or specialized processes, we may share only the information necessary to complete your Order, subject to confidentiality obligations.

C. Legal Requirements

We may disclose information if required by law, court order, subpoena, or to protect our rights, property, or safety.

D. Business Transfers

If Foundation undergoes a merger, acquisition, or asset sale, personal information may be transferred as part of that transaction.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure.

No system can guarantee absolute security, but we take data protection seriously and restrict access to personnel with legitimate business needs.

Data Retention

We retain personal information and Customer Data for as long as reasonably necessary to:

• Provide Services
• Maintain account history
• Comply with legal and tax requirements
• Protect our legal interests

Customer Data and Order history may be retained indefinitely unless deletion is legally required or technically feasible.

Your Privacy Rights

A. California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

• Request access to the personal information we collect about you
• Request deletion of your personal information (subject to legal exceptions)
• Request correction of inaccurate personal information
• Know the categories of information we collect and how we use it
• Know whether we sell personal information (we do not sell it)

To exercise these rights, contact us using the information below.

B. Marketing Communications

You may opt out of marketing emails by using the unsubscribe link in those emails. We may still send service-related communications regarding your Orders or account.

Children's Privacy

Our Platform and Services are not directed to children under 18. We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

Do Not Track Signals

Some browsers transmit "Do Not Track" signals. We do not currently respond to those signals.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised "Last Updated" date.

Continued use of our Platform after changes are posted constitutes acceptance of the revised Policy.

Contact Information

Sava Robotics, Inc.

2620 Bay Road

Redwood City, CA 94063

founders@foundation-industries.com